Shipping & Payment

Shipping options:

Type Pricing Delivery date Additional information
Personal pickup Free now (after receiving a notification) Store - Praha 10, Třebohostická 2; Mon-Fri 8-17 h + Mon & Wed 19-21 h
DPD -> Czech address  95 Kč next weekday Private shipping company in the Czech Republic
DPD branches  75 Kč next weekday List of DPD delivery points here
PPL -> Czech address  89 Kč next weekday Private shipping company in the Czech Republic
PPL branches  49 Kč next weekday PPL pickup points list
Zásilkovna CZ  59 Kč approx. next weekday  More than 4.000 delivery points in Czech Republic and Slovakia
Zásilkovna SK  3,40 € approx. 2 weekdays More than 4.000 delivery points in Czech Republic and Slovakia
Slovakian address  5,99 € 2-3 weekdays  
Balíkovna CZ  49 Kč approx. next weekday  Czech Post
Scheduled delivery Czech Republic  79 Kč approx. next weekday  Czech Post, COD only
Wolt Curier in Prague

              from 99 Kč

orders made 8-14 h - within 2 hours Pricing calculated according to distance

 

Orders above 2000 Kč / 80 EUR will be shipped for free (except for Prague courier deliveries, DPD and shipments leaving CZ and SK).

Payment options:
 
Payment options Pricing CZ/SK Information
Cash or card  free On personal pickup in our store only.
Tranfer  free VS is the same as order number; account numbers can be found here
COD  35 Kč / 1,50 € Pay on delivery
Card  free Possible from all countries in the world
Skip Pay - postponed payment  free Has to be payed for within 30 days from ordering
PayPal  50 Kč / 2 € For every 1000 Kč / 40 € of the order price.
Sodexo / Edenred  149 Kč Administrative fee.
 
Delivery - details:
  
Personal pickup
  • You can pickup your order in person in our store at Třebohostická 2, Praha 10.
  • Opening hours: Mon - Fri 8 - 17, or in the dedicated hours at Monday & Wednesday 19 - 21.
  • Immediate availability of all items currently in stock.
  • You can check out your items or modify your order on the spot.
  • You can check out all games that are currently "in stock". If you want to see a certain game opened, look for games marked as "in the playroom".
  • As soon as your order is ready, you will be notified by an e-mail.
  • Personal pickup is free.
  • Your order will be reserved for 7 days. Orders are not automatically cancelled.
Zásilkovna
  • Your order will be delivered to a Zásilkovna pickup point of your choice, where you will pick it up.
  • The item is usually ready for pickup the next day afternoon.
  • Sending to Slovakia, Poland and Hungary usually takes 1 day longer.
  • Orders above 2000 Kč are shipped for free (Czech Republic and Slovakia only).
  • Minimal shipment costs are: 59 Kč in Czech Republic, 79 Kč in Slovakia, 89 Kč in Poland, Hungary and Romania.
  • Shipment can be tracked on the Zásilkovna.cz website. The link will be provided.
  • Once your order is ready for pickup, you will be informed by an SMS or by an e-mail sent by Zásilkovna.
  • Weight limit 10 kg.
  • Your order has to be picked-up within 7 weekdays, or the pick-up date must be extended.
DPD/PPL/GLS address delivery
  • The order will be delivered to your adress (including many european countries).
  • Delivering by DPD (also Intime, GLS, etc. - depends on the current offers of foreign shipping companies)
  • Orders above 2000 Kč / 80 € are shipped for free (Czech Republic + Slovakia).
  • Minimal shipping costs are: 49 Kč in Czech Republic, 109 Kč in Slovakia.
  • The tracking link of your yourder will be provided.
  • Before delivering, the shipping company will inform you by an SMS or an e-mail.
Czech Post / Balíkovna
  • Your order will be delivered to a specified address or to a Balíkovna branch.
  • Orders above 2000 Kč / 80 € are shipped for free (Czech Republic and Slovakia only).
  • Minimal shipping costs are: 49 Kč - Balíkovna; 79 Kč - delivery to your hands.
  • Delivery to your hands is COD only (+35 Kč)

Prague, courier

  • Wolt Courier delivery service
  • Pricing calculated according to distance
  • If ordered and paid for at workday till 14.00, you can expect your delivery the same day (all items have to be in stock).

 

Payment options - details:

Transfer
  • Free of charge.
  • Faster processing if you provide us with your proof of payment.
  • EUR account for international payments.

COD

  • Available for deliveries to a specified addresses or to a Zásilkovna branch (pickup point).
  • COD not available for certain countries.
  • COD is 35 Kč.
Online payment (card)
  • We offer a range of online payments and allow online card payments.
  • Online payment is free of charge.
Personal pickup - cash or card
  • Personal pickup at our store only: Třebohostická 2, Praha 10.
  • Free of charge payment option.
  • MasterCard & Visa accepted.
Skip Pay - postpone payment
  • Can be paid for within 30 days since ordering (card or transfer payment).
  • Alternative to COD.
  • Skip Pay is free of charge.
Sodexo or Edenred
  • Pay online from your benefit account.
  • The payment will be confirmed by our customer service.
  • Using benefit programs, you will be charged 149 Kč fee, regardless the size of your order.
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